September 09, 2008 Keys to Patient Safety: Ensuring Competent and Quality Contracted Services This seminar will include a review of the 2008 and 2009 Leadership standards specific to contracted services; covers Management of Human Resources standards in the context of how competency, orientation, verification or credentials and education appl Phoenix Arizona Health and Hospital Association September 11, 2008 The Immigration Crisis Continues: Is Your Hospital Ready for 2009 and Beyond? This program highlights the key immigration issues facing the hospital COO, CFO and human resources manager, as he/she copes with staffing shortages, an increasingly diverse workforce, government audits and undocumented immigrants in the Emergency Ro Webcast Virgina Health and Hospital Association October 23, 2008 Skills Identification: The Key to Successful Recruitment and Retention Despite significant labor challenges, todays health care providers must ensure financial viability and achieve compliance and customer loyalty. Participants will learn to identify the strategic path to revenue cycle success. Using provider case stud Jefferson City Missouri Hospital Association